IN 1000 Quality, Productivity and Competitiveness
This course aims to outline the historical development of the concept of quality through the study of the theories of leading thinkers in this discipline and the forms and models used by successful companies. Students will acquire and apply knowledge of the concepts and the main tools of Total Quality Control in view of the existing need for a change of mentality for individuals and companies to achieve an appropriate level of competitiveness, based on quality and continuous improvement.